Terms and conditions
Terms of Service
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Introduction
Welcome to SAIL London Limited, a platform that uses advanced artificial intelligence (AI) to generate customized knowledge bases for sales departments. Our mission is to provide high-quality insights and support businesses in their growth and development.
Definitions
For the purposes of these Terms of Service, the following definitions apply:
• AI Models: The artificial intelligence models used by SAIL London Limited to generate customized knowledge bases and insights.
• Client Data: Any information provided by clients to SAIL London Limited, including but not limited to names, email addresses, invoices, and related information.
• Generated Content: The insights, summaries, and other materials generated by the AI Models based on publicly available data.
• Parties: Refers to SAIL London Limited and its clients, as well as any third parties involved in the use of our services.
• Personally Identifiable Information (PII): Any information that can be used to identify an individual or company, including but not limited to names, email addresses, phone numbers, and other contact information.
Acceptance of Terms
By using our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, please contact us should you have any questions, or avoid should this conflict with your use-requirements.
User Conduct and Responsibilities
You are responsible for ensuring that all information provided to us is accurate and complete. You must also comply with all applicable laws and regulations when using our services.
Intellectual Property Rights
We respect the intellectual property rights of others. The insights generated by the AI models are based on publicly available data and do not constitute exclusive ownership of any content. We do not claim any copyright or other proprietary rights in the materials provided to us, and you agree that we may use, reproduce, and distribute such materials as necessary to provide our services. We do not intend to re-use any generated content with any other party.
Data Policy
We collect minimal personal information from clients, including names and email addresses, solely for communication purposes. We will not share this information with third parties without your consent. Invoices and related information may be stored in our systems, but we do not retain any employee-related data. All data is stored locally on external storage devices that can be air-gapped when not in use. Any PII information or company information disclosed during the usage of our service is done so willingly, and will not be recorded by us, or shared with 3rd parties.
AI Policy
Our AI models are designed to operate independently of client data and are disconnected from the web. They are trained on publicly available datasets and do not learn or store personal information. We take reasonable measures to ensure the accuracy and reliability of our insights, but we make no representations or warranties about their completeness or suitability.
Retention and Storage of Client Data
We allow clients to choose whether they want us to retain their generated insight packs as a backup. If retained, these packs will be stored securely on storage mediums that can be air-gapped when not in use. We do not intend to reuse or share client data with other parties.
Disclaimers and Limitations of Liability
Our services are provided "as is" and "as available." We make no representations or warranties about the accuracy, completeness, or suitability of our insights for any particular purpose. You acknowledge that we may terminate or suspend service at any time without notice. By using our services, you understand any PII or company secrets disclosed at any point during the use of our services are done so at your discretion, and are not recorded by us. Any PII or company secrets should ONLY be disclosed to ensure success/completion of the process of using our services.
Governing Law and Jurisdiction
These Terms will be governed by and construed in accordance with United Kingdom law. Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules associated with the appropriate governing body.
Changes to Terms of Service
We reserve the right to modify or update these Terms at any time without notice. Changes will become effective immediately upon posting on our website.
Contact Us
If you have any questions, concerns, or feedback about our services or these Terms, please do not hesitate to contact us directly using the information provided on our website.
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Cookies Policy
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COOKIE POLICY
SAIL London Limited is committed to protecting your privacy and respecting your preferences when it comes to cookies.
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What are Cookies?
Cookies are small text files stored on your device (computer, phone, or tablet) by websites you visit. They help websites remember your actions and preferences, making your browsing experience more efficient and personalized.
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Do we use Cookies?
No, SAIL London Limited does not currently use cookies for our website.
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Why don't we use Cookies?
We have chosen not to use cookies at this time, as they are not necessary for the operation of our website. We value your online safety and security, and want to ensure that you can browse our site without unnecessary tracking or monitoring.
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Changes to this Cookie Policy
We reserve the right to update this Cookie Policy at any time. Any changes will be posted on this page, so please check back regularly for updates. If you have any questions or concerns about our Cookie Policy, please don't hesitate to contact us directly using the information provided on our website. This revised Cookie Policy simply states that your website does not use cookies and therefore does not require user consent.